Last update January 01 01
At SafeFoodHandler.ca, your privacy policy and the security of your personal information are our top priorities. We are fully committed to protecting your data in full compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable provincial privacy laws. We handle your information responsibly, transparently, and with the utmost care.
Information We Collect
We collect only the personal information that is strictly necessary to provide you with our services. This may include:
- Your full name
- Email address
- Basic contact details (as required for account creation and certification)
- Payment information (processed securely through our payment provider and never stored on our servers in full detail)
We collect this information only when you voluntarily provide it — such as during registration, course enrollment, or certificate issuance.
How We Use Your Information
Your personal data is used exclusively for the following legitimate purposes:
- To create and manage your account
- To deliver the online food safety training course
- To administer quizzes, exams, and progress tracking
- To issue and deliver your official Safe Food Handler Certificate
- To process your one-time payment securely
- To send important service-related communications (e.g., course access, certificate delivery, or renewal reminders)
- To improve our website, course content, and user experience (in anonymized or aggregated form where possible)
We do not use your information
for marketing purposes unless you explicitly opt in. We Do Not Share Your Information We never sell, rent, trade, or share your personal information with any third parties for commercial purposes.
Your data is used solely by SafeFoodHandler.ca to fulfill our obligations to you.
We may disclose information only in very limited circumstances:
Your data is used solely by SafeFoodHandler.ca to fulfill our obligations to you.
We may disclose information only in very limited circumstances:
- When required by law (e.g., court order or regulatory request)
- To protect the rights, property, or safety of SafeFoodHandler.ca, our users, or the public
- With trusted service providers (e.g., our payment processor) who are contractually bound to protect your data and use it only for the services they provide to us
Data Security
We implement industry-standard technical, administrative, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. This includes encryption for data in transit, secure servers, and regular security reviews. While no system is 100% immune to risk, we take every reasonable step to keep your information safe.
Your Rights
Under PIPEDA and applicable laws, you have important rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request corrections if any information is inaccurate or incomplete
- Request deletion of your data (subject to legal retention requirements for certification records)
11. Safeguarding Your Trust
Your privacy is our priority. We do not engage in:
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Data mining
-
Marketing misuse
-
Selling information to third parties
Our focus is solely on delivering high-quality food safety training and certification.
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